Update: 30 July 2018

This privacy policy sets out how Calvert Agency uses and protects any information that you provide you use this website or contact us. Calvert Agency is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy.

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation that replaces the Data Protection Regulation (Directive 95/46/EC).

The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR became applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post-Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.

Your new rights under the GDPR are set out in this notice. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Calvert Agency may change this policy from time to time by updating this page. You should check this page on occasion to ensure that you are happy with any changes.

The data controller responsible for this website is Kemwell Fire International Limited. If you have any questions in relation to our use of your details, write to us at: Calvert Agency, Tudor House, Bridge End, Newport, Saffron Walden, Essex. CB11 3TH. Tel: 0777 923 8778 Email:

Who is Calvert Agency?

An agency representing brands of designer furniture and lighting products in the UK and Ireland. The brands are available through a network of showrooms, furniture and lighting dealers. The products are specified through large design consultancies and interior designers for a wide range of commercial projects including • Offices • Hospitality • Education • Retail • Public buildings. We also work on smaller residential projects.

Data collected by third parties

This website is hosted by LCN. See their website for more information

Access to and sharing of data We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information, which we hold about you under the GDPR (General Data Protection Regulation).

If you would like a copy of the information held on you please write to the address detailed earlier in this policy. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Site Security

This website has a valid SSL Certificate. This means the information you send to this website will be private and encrypted. You will notice the padlock symbol is displayed in your address bar.

Data we collect and how and why we use and store it

This is information about you that you give us by filling in forms our website or by corresponding with us by phone, e-mail or otherwise. The information you give us or we collect about you may include your name, address, private and corporate e-mail address and phone number, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate websites.

When submitting an email on this website, the submitted data is sent directly to us. We may collect the following data

• Your name
• Your email address
• Your postal address and contact numbers – if you supply it or it is contained within your email signature
• Information on your products of interest or project

We use this data to contact you in relation to your enquiry or potential order. Access to data we collect is limited to the owners and employees of Calvert Agency unless you give your permission to involve a third party specialist to progress your enquiry.

Contact details may also be given for legitimate business reasons to fulfil your order e.g. making deliveries, sending samples, information on your project to our products suppliers etc.

We also collect personal data from you if you contact us via our social media sites. Contact will only be made via these sites when you actively engage with us. We also collect information offline when you contact us by telephone or in person.

If you contact us via email or we receive an email from you, this information is stored electronically. By sending us an email, we take this as an instruction and permission to reply in relation to the query raised in the email by any communication method you have provided until advised otherwise.

You have the right to ask us to remove your contact details from our system at any time. Your data is also kept on our system to ensure we meet our legal obligations for the processing and invoicing of an order and any subsequent support relating to your order before, during and post-delivery. This is vital to ensure we can provide the most effective support for you. You will not be added to a mass mailing marketing list, but we may email you individually if we believe we have a new range of products of genuine interest to your business and/or the type of projects you are involved with.

Your rights

You have the right at any time to ask for a copy of the information about you that we hold. If you would like to make a request for information please email us at In addition to this right of access to the information we hold, you also have the following rights: erasure, restriction of processing, objection and data portability.

Withdrawal of consent

If you have provided us with your data you have the right to withdraw this at any time or opt-out of being contacted. In order to do so, you should contact us by emailing us at writing to us at our postal address to update your preferences for communication. You can also call us on 0777 923 8778

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.


A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Calvert Agency does not use any tracking or analysis software to track or monitor activity.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

To learn how to manage your cookies, please visit your web browser’s help centre.


If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at https:\\\concerns\

Please address any questions, comments and requests regarding our data processing practices to Calvert Agency, Tudor House, Bridge End, Newport, Saffron Walden, Essex. CB11 3TH. Tel: 0777 923 8778 Email:

Changes to this privacy policy

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy.